Commission Disclosure Policy for Customers

Introduction

We receive our income from the introduction of customers to our carefully selected panel of funders and/or from the supply of vehicles and/or the supply of ancillary goods and services.

Customers who are consumers, sole traders or small partnerships and who use our services resulting in the entering into an agreement which is regulated by the Consumer Credit Act, have a legal right to ask us to disclose the amount of commission that we receive.

What are we required to disclose?

We are required to disclose the existence of commission as

• Commission payable to us by a funder as may affect our independence and potentially give rise to a conflict of interest when offering suitable products to borrowers
• Commission could act as an undue incentive to recommend a particular product
• Knowing about commission would have material impact on the borrower’s decision

The right of disclosure may be found at the bottom of our order forms.

When can a customer request this?

A Customer may ask for commission disclosure at any time from our initial discussions through to the point when their agreement is set live. After this point we have no obligation to disclose what we have earned from transacting the deal.

How may a customer request this?

Customers may request the disclosure of commission by any means, over the phone, by email, in writing. You may contact us by

Phone: 01228 648766

Email: sales@leaseyournewcar.co.uk

Writing to: Lakeland Fleet Management Ltd, Suite 4/1 Riverside House, Warwick Road, Carlisle, Cumbria, CA1 2BS